Refund/Exchange Policy

We offer a 30-day Money Back Guarantee on all services not performed to agreed contract/work order. Please call 813-882-4107, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of payment date.

Return merchandise with RMA number to:


 

Matt Nelson

The MediaBeast Marketing Group LLC

support@themediabeast.com

www.themediabeast.com
(print RMA number Here)
180 Meeting Street Suite 230
Charleston, SC 29401

NOTE: Refunds sent with no RMA number, or mailed to the call center will be returned to sender.


 

‚ÄčService Cancellation Policy

Please submit any cancellation via email to support@themediabeast.com, or call on our business phone at 904-803-1314.

Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your service agreement. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your service agreement, providing your service for that month has not been completed. In the event that a cancellation was submitted (via email or phone), and a portion of the monthly services were rendered, we will gladly refund any prorated balance due during that month/period. However, if the cancellation was requested after the month/period has been completed and closed out, every effort will be made to accommodate a 15 day refund.